Telegram Quick-Start Guide
Your complete guide to using AskIsaac through Telegram. Select your role below.
Contractor Quick-Start Guide
Your Telegram Integration Manual
Accept jobs, update your status, request parts, and complete work — all from your phone.
Interactive Walkthrough
Step-by-step guide to using @askisaac_bot
2-minute guided tour
Your Commands
/startRestart onboarding and view demo video
/jobsView available maintenance & backorder requests
/arrivedMark arrival on-site (triggers GPS notification)
/updateSend work progress update
/partsRequest additional parts
/completeMark job as done
/project_statusView your project tasks (capital projects)
/statusCheck status of your active quotes/jobs
/guideOpen this interaction manual
/supportDirect line to Isaac Admin
Getting Started
1. Link Your Account
Go to your Contractor Dashboard → Settings → Telegram. Click 'Connect' and follow the link to @askisaac_bot.
2. Receive Job Alerts
New jobs arrive as 'Blind Requests' — you'll see the job details but not the hospital name until you're assigned. Click 'Quote' to submit your bid.
3. Accept & Arrive
When your quote is approved, you'll get a 'Job Start' notification. Use /arrived when you reach the site — this triggers a GPS-verified notification to the hospital and admin.
4. Update & Complete
Use /update to send progress notes. If you need parts, use /parts. When finished, use /complete to mark the job done and enter your completion notes.
Pro Tips
- The faster you respond to job requests, the more likely you'll win the bid
- Always use /arrived when on-site — it's required for GPS verification
- Take photos of completed work and upload them through the contractor portal
- STAT tier jobs pay premium rates but require 2-hour response times
- Multi-Stakeholder Sync: You may be tagged alongside nurses or suppliers — check ticket chat for updates